Smishing is a type of cyber attack that uses text messages to trick individuals into providing sensitive information, such as login credentials or financial data. In a smishing attack, cybercriminals send fraudulent text messages that appear to be from a legitimate source, such as your bank or a trusted online service. The message typically contains a link or a phone number that, when clicked or called, leads you to a fake login page or a scammer who will try to extract your personal information.
Here are some examples of common smishing scams targeting banking customers and tips for remediation:
• Text messages pretending to be from your bank or credit card company, asking you to update your account information or click on a link to avoid account suspension. To prevent smishing attacks, never click on links or call phone numbers from unknown sources.
• Text messages claiming to offer a prize or a gift card, asking you to provide personal or financial information to claim it. To avoid falling for this scam, never share sensitive information through text message or to an unknown website.
• Text messages that appear to be from a trusted delivery service, asking you to confirm your delivery address or pay a fee for a package. To prevent this type of smishing attack, be cautious of unsolicited text messages and verify delivery information through the official website or customer service hotline.
If you think you’ve fallen for a smishing scam, here are some steps to take:
• Do not respond to the text message or click on any links.
• Delete the text message immediately.
• Contact your bank or credit card company to report any fraudulent activity and request that they monitor your account for suspicious activity.
• Report the incident to your mobile carrier and law enforcement.
Smishing attacks are a growing threat to banking customers, but there are steps you can take to protect yourself. By being cautious of unsolicited text messages, never clicking on links or calling phone numbers from unknown sources, and verifying information through official channels, you can significantly reduce your risk of falling victim to a smishing attack. If you think you’ve been targeted, take immediate action to remediate the attack and prevent further damage.